This Privacy Policy explains how OnlineERP collects, uses and manages information when you use our website, request a demo, or access the OnlineERP platform for your school.
Account details
When you create an OnlineERP website account, we collect the information you provide, such as your name, school or organisation name, contact number and other details you choose to share. We use this information to create and manage your account, provide access to the platform, and communicate with you within the OnlineERP dashboard.
Demo requests
When you submit a demo request on the website, we collect the information you provide, such as your name, school name, contact number and any additional details needed to prepare your demo. Our team manually reviews the request and prepares a demo for you. Once ready, you will get 14-day access to a School Admin demo environment within OnlineERP. You will see updates about your request and demo status in your dashboard.
Dashboard updates
We collect information about how you use OnlineERP, such as pages you visit, features you use, and actions you take within your dashboard. This helps us provide, maintain and improve the platform, support you, and understand your needs.
Sample records
Demo environments may contain fictional and sample data, such as students, teachers, classes, fees and other school information. This data is created by OnlineERP for demonstration and testing purposes only and does not represent real people or real schools.
Contact enquiries
If you contact us through the website, we collect the information you provide, such as your name, school name, contact number and your message. We use this information to respond to your enquiry and follow up with you within the OnlineERP platform.
Data handling
We keep the information you provide within the OnlineERP platform and use it only for purposes related to providing and operating our services, such as creating accounts, preparing demos, giving access to your school, and supporting your use of the platform. We take reasonable steps to keep this information secure and to prevent unauthorised access or misuse.
Your choices
You can update your account information at any time from your dashboard. You can also request that we delete your account and related information by contacting us through the details below. Please note that some information may be retained where required for legitimate business, security or operational purposes.
Contact
If you have any questions about this Privacy Policy or how we handle your information, you can contact us through the website. We will respond to your enquiry within the OnlineERP platform.